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General
Phone
Instructions
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Type of phone?
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Digital phones have a caller information window
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Analog phones do NOT have a caller information window
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Placing a call
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Within the company
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Local
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just dial the extension
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or
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Outside company
(dial 9 for outside line)
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Local
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number including the prefix
(area code not required)
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or
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Long distance
within US
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or
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International
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consult the information section
of your BellSouth phone book.
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Placing a call on hold
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Analog
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Press the <HOLD> button
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or
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Digital
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Press the <HOLD> button to put the current call on hold.
You can return the receiver to its cradle
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Retrieving a call on hold
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Analog
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Press the <HOLD> button and the caller will be
on the line
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or
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Hang up the phone, and the phone will ring. Pick
up the receiver and the caller will be on the line
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or
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Digital
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Press the button of the call appearance where the
caller is on hold. The green light will be flashing
next to the line. If the receiver is in its cradle, the
call will be sent to the Speakerphone.
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Transferring
a Call
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Analog
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Press the <FLASH> button.
(If your phone does not have this button,
depress the switch hook quickly.)
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At the dial tone, dial
the extension number
to which you are
transferring the call.
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answers
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Press the <FLASH>
button again to connect parties.
To complete the transfer, hang
up the receiver.
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or
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no answer
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press the <FLASH>
button to return to the caller
and information them that
the party is not available.
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or
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Digital
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Press the <TRANSFER> button.
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At the dial tone, dial the extension number
to which you are transferring the call.
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answers
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Press the <TRANSFER> button
to complete the transfer.
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no answer
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press the <DROP> button
to release the call to the transfer number.
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press the appearance button of
the originating call to return to the caller.
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Placing a Conference Call
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Analog
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For each caller added to the conference
(up to 6 Max)
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press <FLASH>.
The connected parties are put on hold.
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Dial new number
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party answers
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Press the <FLASH> button
to connect to all parties.
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party does not answer
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Press the <FLASH> button to
bring all parties off of hold.
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Digital
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For each caller added to conference
(up to 6 max)
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press the <CONF> button.
The connected parties will be placed on hold.
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Dial new number
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answers
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Press <CONF> to
add the third-party to the conversation.
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no answer
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Press <CONF> to
bring all parties off of hold.
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